The Human Side of Hospitality: Overcoming America’s Exploitative Tipping Culture

What is a smile actually worth? Behind America’s polished luxury hospitality industry lies an uncomfortable economic relic: a tipping culture that forces workers to depend on the subjective approval of strangers just to earn a living wage. In this thought-provoking third installment of Experiential Hospitality 101, Maxwell Alexander dismantles the deep historical roots and […]

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The Evolution of Hospitality in the Hudson Valley and Catskills

The evolution of hospitality in the Hudson Valley and Catskills reflects a move away from performative luxury toward something more practical and personal. Thoughtful design, privacy, authenticity, and atmosphere now matter more than excess. Below is Dino Alexander’s story from the Roxbury Haus Edition of Hudson Valley Style Magazine. The Evolution of Hospitality in […]

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