The Evolution of Consumer Insight: Navigating the Shift from User Reviews to Data – By Debra Thundercox, Technology Editor – Social Responsibility – Society – Technology

The Evolution of Consumer Insight: Navigating the Shift from User Reviews to Data

In an era marked by information overload, the traditional culture of user-generated reviews is undergoing a significant transformation. As consumers, we’ve long relied on the shared experiences of others to guide our purchasing decisions. However, the tide is turning as businesses like Amazon and Airbnb integrate more substantial, data-driven feedback mechanisms. This evolution signals […]

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